Career Details

Manage/Control enterprise document libraries and access to company IP

Organize, draft, and edit new or existing engineering/manufacturing documentation in collaboration with Subject Matter Experts (SMEs), ranging from:

• Standard Operating Procedures

• Business Processes

• Equipment Maintenance

• Equipment Operation

• Specifications

• Work Instructions

• SharePoint Online Documentation

Maintain effective Periodic Document Reviews (PDRs) of approximately 1600 engineering documents and 600 Workforce Development documents.

Create, update, or maintain Workday and On-the-Job training courses, programs or campaigns for Test Solutions Engineering (TSE). 

Consult on large scale projects that intersect or influence the creation, storage, or workflow of documentation.

Identified and established learning objectives and success criteria based on Idaho Core Standards and Common Core Standards

Created learning assessments based on classroom learning objectives and success criteria, as well as Idaho Core Standards and Common Core Standards

Co-created and facilitated ninth-grade ELA curriculum development and alignment

Created curriculum documentation and layout template for department

Implemented positive classroom management to create safe learning environment

Maintained regular communication with parents regarding student progress

Created technical documentation of business processes of agency services department

Created technical documentation of software processes via BPMN

Created technical documentation and proposal of agency services software rework

Created technical documentation of agency services SOPs

Managed product owner responsibilities of Floodpro software on agency services side

Created user stories for new epics and features as well as bug fixes

Managed and prioritized agency services backlog (bugs and new features)

Facilitated conversation between the business and external stakeholders, setting expectations, timelines for completion of projects, and provide in-progress status updates to appropriate stakeholders. 

Assess and rate flood insurance risks specific to buildings located in Special Flood Hazard Areas.  Specialized in rating “out-of-compliance” buildings- residential and commercial-by FEMA under the NFIP. 

Responsible for assisting and instructing insurance agents to ensure compliance with complex NFIP flood insurance rules and regulations on behalf of insured clients.